Shipping & return
Shipping
Shipping Costs
Norway:
58 NOK – Without tracking
73 NOK – With tracking
Europe (selected countries – see list below):
130 NOK / 12 EUR – With tracking
USA:
145 NOK / 13 USD – Without tracking
400 NOK / 36 USD – With tracking
We try to dispatch your order as quickly as possible. Please allow 1-2 working days for your orders to be dispatched. Delivery times are estimates.
Import taxes and duties may apply, and is not included in our price. Please note, that if you refuse to pay the import fee on your order and the package is returned to us, the shipping cost will be deducted from the final refund.
Welhavens is not responsible for delays caused by customs clearance processes
Welhavens are not responsible for lost or stolen packages.
Norway:
Your order will be shipped within 5 days (often 1-2 days). Please also allow approx. 2-4 working days for shipping carried out by Bring. The fee will be 58/73 NOK and the last price is trackable.
We also offer “click and collect” from our studio in Welhavensgate, Bergen. Please contact us by mail or DM on instagram to make the arrangements.
International:
We ship worldwide, with some exceptions.
If you don’t see your country in the meny, please contact us, and we will be happy to find a solution for shipping to you. Import taxes and duties may apply.
Europe:
Your order will be shipped within 5 days (often 1-2 days). Please also allow approx. 2-7 working days for shipping .
The fee will be:
130 NOK / 12* EUR – With tracking
(*depending on the exchange rate).
Tracked shipping is available to the following European countries:
If your country is not listed, please contact us.
Belgium
Denmark
Estonia
Finland
France
Greece
Ireland
Iceland
Italy
Croatia
Latvia
Lithuania
Luxembourg
Netherlands
Poland
Portugal
Czech Republic
Slovakia
Slovenia
Spain
United Kingdom
Switzerland
Sweden
Germany
Hungary
Austria
USA:
Your order will be shipped within 5 days (often 1-2 days). Please also allow approx. 4-10 working days for shipping. The fee will be:
145 NOK / 13* USD – With tracking
400 NOK / 36* USD – Without tracking
(* depending on the exchange rate).
Rest of the world:
Your order will be shipped within 5 days (often 1-2 days). Please also allow approx. 4-12 working days for shipping. The fee will be 250 NOK (approx. 25 euro, depending on the exchange rate).
Return
You are entitled to an exchange or refund within 14 days of your purchase. In advance of return, please contact us at info@welhavens. Fill out the return-form that you received with your order confirmation and place it inside the parcel.
Please note that the product must be returned in perfect condition; unused with no visual signs of trying it on or any smell. Original label and tags must still be attached without damage. Due to hygienic factors there is a no return policy purchasing our briefs.
In case of refund neither the original shipping cost nor the return shipping cost will be repaid.